FAQ

We offer delivery across the entire territory of Armenia, Monday to Friday from 9:00 AM to 6:00 PM.

  • Delivery Time: Up to 3 business days
  • Free Delivery for orders 40,000 AMD and over
  • For orders under 40,000 AMD a 1,500 AMD delivery fee applies


If the customer refuses the product upon delivery, a 1,500 AMD delivery fee must be paid, regardless of the order amount.

Yerevan, 76 Tigran Mets ave.
Shop hours:
Mon-Fri 10:00-19:00
Sat 11:00-17:00

Yerevan, 22 Abovyan st.

Shop hours:
Mon-Fri 11:00-20:00
Sat-Sun 11:00-18:00

Gyumri, 1 Alek Manukyan st.
Shop hours:
Mon-Fri 10:00-19:00
Sat 11:00-17:00

Vanadzor, 16 Tigran Mets st.
Shop hours
Mon - Fri 10:00-19:00
Sat 11:00-17:00

We offer several convenient payment options:

For online orders:

  • Cash on delivery
  • Card payment on delivery (Yerevan only)
  • Card payment via website
  • via Idram payment system

At Karcher shops:

  • Cash
  • Credit/debit card
  • via the Installment plan
  • Payment systems: Idram, Inecopay, MyAmeria, TelCell

For repairs, please contact our Karcher Service Center by calling

+37441255063 (extension 13) or visit us at the address: Sasuntsi Davit Square 2

Monday–Friday, 10:00 AM – 7:00 PM

Home and Garden: 2 years

High-pressure washers: 5 years

Professional equipment: 1 year

Signature Line: 3 years

Once you’ve found the product you’re looking for and made your final selection, simply click the “Add to Cart” button. This will take you to your shopping cart.

In the cart, you can view the quantity of items and the total amount. To proceed, click “Checkout”, where you’ll be asked to fill in your delivery address, contact phone number, and preferred payment method.

To complete your order, click “Confirm Order”. Your order will be registered in our system, and shortly after, you’ll receive a confirmation email. Our team will also contact you to confirm the details.

Installment purchases are available at our shops for any item or combination of items costing 50,000 AMD and more.

Key details:

  • Available 7 days a week
  • Customers must be 18 years or older
  • Required documents: Passport and Social Security Card or ID Card

Our partner bank: Ameriabank CJSC

Note: Installment purchases are not available online at the moment.

We’re here to help!

For additional assistance, feel free to contact our support center at +37441255063.
We’re available Monday to Friday from 10:00 AM to 7:00 PM, and on Saturday and Sunday from 11:00 AM to 5:00 PM.

Or message us on:

Facebook | Instagram | WhatsApp

Product returns or exchanges are accepted within 14 days, in accordance with Article 23, Clause 1 of the RA Law on Consumer Rights Protection, provided that the following conditions are met:

  • The product hasn`t been used
  • original appearance and consumer qualities of the product are preserved
  • original packaging, user manuals, warranty card, and receipt are intact and provided

If these requirements are met, we’ll be happy to assist you with a return or exchange.

Kärcher offers a range of exclusive solutions for its B2B partners, including specially tailored products and pricing.

For more information and partnership inquiries, please contact us at +374 41 25 50 63.