At Kärcher, we know that no two customers are the same; what, when, why and how you clean as well as how critical cleaning is to your daily business will all play a part in the level of service you need. Our skilled service team provides expert and personalised support 365 days a year to keep you cleaning.
Machine Repair
We aim to fix your cleaning equipment first time and on-site. We can even service third party machines.
Phone Triage
We provide expert and friendly technical support over the phone to troubleshoot your breakdown and get you back up and running.
Live Support
If we can’t fix over the phone, our technical support team will use our one click, live video streaming software to support you.
Engineer
Our engineers are all highly trained and certified, and can support you both on-site and remotely.
Parachute
We will ensure that your business stays fully operational, supplying a loan machine the same day if we’re unable to provide an on-site fix of your cleaning equipment*.
*Subject to contract terms.
